Patient Info / Forms
Preparing for your first appointment
At Prime Physical Therapy in Plains, PA and Mountain Top, PA, our physical therapy team is committed to finding the root cause of your condition and developing a treatment plan to help you return to a fulfilling and active lifestyle.
Here’s a list of some things you’ll need at your appointment:
- To enable time to complete your paperwork, arrive 15 minutes early for your first visit.
- Do you have any questions? Make a list of questions you’d like to ask during your first meeting.
- Bring all of your documents with you. This includes a photo ID and a copy of your insurance card.
- Please call our office ahead of time to verify your insurance benefits at 570-234-2544.
- Prepare to talk about your medical history, previous treatments, current medications, and other relevant details.
- Make a list of things the therapist should be aware of:
- Describe any symptoms or limitations you have been dealing with
- What activities, positions or movements make you worse (and better)?
- How long have you been working on this specific problem?
- Have you ever had similar problems?
Direct Access
Did You Know You Can See a Physical Therapist Without a Referral
It may surprise you to learn that you can go directly to your physical therapist when dealing with pain or an injury. It doesn’t matter if you’re dealing with an old or new problem. In all 50 states, you can schedule a visit with one of our therapists to get help sooner than later.
In the medical community, Direct Access is the ability to see a physical therapist when you want to without getting permission from your physician or medical practitioner.
Physical therapists routinely assess and treat patients without a physician’s recommendation. You can call 570-234-2544 directly at Prime Physical Therapy in Plains, PA or Mountain Top, PA, and we’ll schedule your appointment today! Direct Access eliminates wasting your time for the appointment to see a doctor, then the delays in getting a referral to physical therapy and waiting for an appointment to see the therapist.
Payment Options
Prioritizing Patient Needs: Cash-Based Physical Therapy at Prime Physical Therapy
Cash-based physical therapy is a model of service in which physical therapists accept direct payment from patients instead of relying on insurance reimbursement.
At Prime Physical Therapy, we have implemented this model for the following reasons:
- Improved Patient-Therapist Relationship: By eliminating the insurance company arbitrarily stopping your rehabilitation or making the process unnecessarily complicated, the therapist and patient can focus on what matters most, your results!
- Simpler Billing: The billing process is greatly simplified without insurance companies in the mix. Therapists can spend less time dealing with paperwork, claims submissions, and follow-ups and more time helping you get the results you deserve!
- Price Transparency: In a cash-based model, patients know upfront the cost of their treatment. This can lead to fewer surprises and better financial planning for patients.
- Lower Overall Costs: Because treatment costs aren’t inflated to meet insurance reimbursement rates, the actual cost of services is often lower in a cash-based model. Research has shown that cash-based physical therapy typically requires fewer visits than traditional insurance-based models, resulting in less cost to the patient.
Patient Testimonials
so helpful with alleviating my neck and back pain
Casey was so helpful with alleviating my neck and back pain. Very professional and knowledgeable! She is very personable and takes a very individualized treatment approach. She is my PT…
Read MoreAlyssa B.
delivers exceptional one-on-one care
Casey is one of the most passionate physical therapists I’ve been around and delivers exceptional one on one care to all of her patients. I couldn’t recommend her enough for…
Read MoreBrady S.
Definitely would recommend to anyone.
Been seeing Dr Casey Miller for about 4 months now and she is awesome!!! Does wonders on my back/body making sure it’s all aligned. Flexible scheduling and super friendly! Definitely…
Read MoreFelix D.
she got me to walk
Sherry is awesome , she got me to walk, very friendly and knowledgeable person. My great gratitude
Read MoreFernando P.
Refer a Friend
Is it possible for Prime Physical Therapy in Plains, PA and Mountain Top, PA to help someone you know?
Please share your experience with anybody who might benefit from physical therapy’s pain-relieving effects and recommend them to us today!
We wish to help as many people as possible in Plains, PA and Mountain Top, PA find pain relief and improve mobility.
Please fill out the form below if you know someone who could benefit from our services. We’ll get back to you with more information on how we can help!
FAQs
Can I Benefit From PT Treatments?
You certainly can!
Physical therapists are highly skilled at assessing the whole person. This means we look to identify all the factors related to your condition. We understand the interconnectedness of the body and how a problem in one area may be the symptom pointing to the source of the problem in an entirely different location.
We are also skilled at identifying whether or not you are dealing with “a” problem or multiple issues impacting you and your function.
Everyone can benefit from physical therapy, but that doesn’t necessarily mean physical therapy alone is all you need. We believe in collaborating with other healthcare professionals and working with you while working with another practitioner to help you get the results you deserve.
We can discuss your options and help you decide if physical therapy is right for you. Contact us today to learn how PT can help you and make an appointment with one of our dedicated staff members.
Can I go to any physical therapy clinic?
According to "The Patient's Bill of Rights" law, you can decide what physical therapy clinic you choose for your care.
Although many physicians recommend a physical therapy clinic they may prefer, you are under no obligation to go to that clinic. No medical practitioner, insurance company, or other entity can insist you attend a physical therapy clinic. The choice is yours to make!
Your basic patient rights include these:
- The right to information about quality: You can look up information about medical practitioners' credentials, statistics regarding hospitals and clinics, and what your health plan covers in easy-to-understand language.
- The right to choose a healthcare provider: Besides your primary healthcare provider, this also covers specialists, including physical therapists.
- The right to emergency services: You can't be denied treatment in an emergency.
- The right to make decisions: It's up to you to decide which course of treatment you want to follow.
- The right to respect: You must be treated with respect regardless of sex, age, race, national origin, sexual orientation, or disability.
- The right to confidentiality: Your health information is private and cannot be released without your consent.
- The right to complain: All providers (insurance, physicians, clinics, hospitals, etc.) must have a grievance procedure.
All fifty states and the District of Columbia have made a ruling enabling patients "Direct Access" to physical therapy services and programs. You can contact a physical therapist without a physician's prescription or referral.
Call [site-name] at 570-234-2544 today if you have any questions!
Do I need a doctor’s referral to receive treatment?
The short answer is no!
Direct Access refers to your legal right to be treated by a physical therapist without a prescription or referral, so there is nothing to worry about if you don't have a prescription for physical therapy!
All fifty states and the District of Columbia have ruled enabling patients "Direct Access" to physical therapy services and programs. You can contact a physical therapist without a physician's prescription or referral.
How Can I Pay for Each Session?
We recommend you contact your insurance carrier to determine your coverage, copayments/coinsurance, and overall plan to be sure you understand your requirements.
Our staff will assess your insurance benefits and notify you of your payments at each visit.
We accept the following methods of payment:
- Cash
- Check
- Debit card
- Credit card
We also offer payment options depending on the individual’s circumstance and can provide more information upon request.
Our policy is to collect money at the time of service.

